FAQ

Frequently Asked Questions

Applying online is easy! Visit our floor plans page to view available units. Choose the apartment you’re interested in and navigate to the application to submit your information.

2. How do I make a maintenance request?

We strive to answer each and every maintenance request as quickly as possible. Our dedicated team of experienced technicians work hard to ensure everything in your apartment is functioning properly. Making a maintenance request is as easy as signing into your Resident Services Portal to detail your issue. You can then track the progress of your requests in the portal and easily communicate with our leasing staff.

3. What is the pet policy?

Pets allowed with specific requirements. Please contact our leasing office for more details.

4. How do I pay rent?

At Carolina Pines, it's easy to make rent payments online through our Resident Services Portal.

5. What community amenities are there at the property?

Check out our amenities page to learn more! Swimming Pool | Fitness Room | Laundry Center

6. What are the hours for the community amenities?

Rent is due on the first day or the month and payments can be made easily online through our Resident Service Portal.